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Get in Touch

Questions about your account, a payment, a market that settled oddly, or a limit you want set. Send it over and a person will read it.

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How Can We Help?

Response Time

Within 24 hours, usually sooner. Account and payment queries are answered first.

Responsible Gaming

Need a limit, a time out or a self-exclusion? Say so and we will handle it ahead of the queue. Read more.

Keep It Safe

We will never ask for your password, a full card number or a one-time code. Anyone who does is not us.

Registered Details

Company registration and licensing details will be published here once confirmed.

Before You Write

Quick Answers

Support aims to answer every message within 24 hours, and usually much sooner. Account and payment queries are prioritised because they tend to be time-sensitive.
The more specific the better. For an account issue, include the email address on the account — never your password. For something that went wrong on screen, tell us the device and browser you were using and roughly when it happened.
Choose Responsible gaming as the subject and we will apply a deposit limit, a time out or a self-exclusion for you. These requests are handled first, ahead of everything else in the queue. You can read more in the responsible gaming section of our terms.
Yes. Select Partnerships or Media as the subject and the message is routed away from the general support queue.